Privacy Policy

Effective Date: June 25, 2025

This Privacy Policy describes how SOL SOLUTIONS LLC, operating the “Frontier Goods” e-commerce store, collects, uses, and discloses your personal information when you visit, make a purchase from, or interact with our website.

By visiting or making a purchase from https://frontiergoods.shop/, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information from you when you interact with our website, primarily to process your orders, provide customer support, and improve your shopping experience.

A. Information You Provide Directly: When you make a purchase or attempt to make a purchase, we collect personal information you provide, which may include:

  • Contact Information: Your name, billing address, shipping address, email address, and phone number.
  • Payment Information: While we do not directly store your full payment card details, we collect information necessary to process your transaction through our payment gateway. We currently process all payments via PayPal, and your sensitive payment card data is handled directly by PayPal. We do not have access to or store your full credit card numbers.
  • Order Information: Details of the products you purchase.
  • Communications: Information you provide when you communicate with us, such as customer service inquiries, feedback, or reviews.

B. Information Collected Automatically: When you visit our website, we automatically collect certain information about your device and your interaction with our site. This may include:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. This information is collected using technologies such as:
    • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.
    • Log files: Track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and Fulfilling Orders: To process your transactions, manage your orders, and ship your purchased goods.
  • Communication: To communicate with you about your order, provide customer support, and send you order confirmations, shipping updates, and other transactional messages.
  • Improving Our Services: To analyze how customers browse and interact with our site, helping us to improve our website’s functionality, design, and product offerings.
  • Marketing and Promotions: To send you marketing communications about new products, promotions, and other updates (if you have opted in to receive them).
  • Security and Fraud Prevention: To screen for potential risk or fraud and to ensure the security of our website and services.
  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing (PayPal), order fulfillment, shipping (e.g., USPS, FedEx, UPS), website hosting, data analysis, and customer service. These providers only have access to personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of your information.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of SOL SOLUTIONS LLC, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

We do not sell or rent your personal information to third parties for their direct marketing purposes.

4. Data Security

We implement reasonable security measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

6. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our practices, please contact us:

Company: SOL SOLUTIONS LLC (Operating Frontier Goods)

Address: 1125 N 2nd St, APT 4G, Burlington, KS 66839, US

Email: [email protected]

Phone: +1 620-364-8240